FAQ
Shipping
Orders are typically processed within 1-2 business days. Delivery times vary based on your location, but generally, you can expect your order within 5-7 business days.
Currently, we only ship within [your country/region]. We are working on expanding our shipping options in the future.
Once your order is shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery.
Payment
We accept payments via Zelle, Cash App, and Apple Pay.
After placing your order, please follow these instructions to complete your payment:
- Zelle: Send the payment to [your Zelle information]. Make sure to include your order number as a reference.
- Cash App: Send the payment to [your Cash App information]. Make sure to include your order number as a reference.
- Apple Pay: Select Apple Pay at checkout and follow the on-screen instructions to complete your payment. Make sure to include your order number as a reference.
If you experience any issues with payment, please contact our customer service at [your phone number] or email us at [your email address] for assistance.
Returns
We accept returns within 30 days of purchase. Items must be unused, in their original packaging, and in the same condition as when you received them.
To initiate a return, please contact our customer service at [your phone number] or email us at [your email address] with your order number and reason for the return. We will provide you with further instructions.
Once we receive and inspect the returned item, we will process your refund. Refunds are typically issued within 5-7 business days to the original payment method.